About us
Interconnect Group is a technology driven integrated service provider operating in Australia that delivers innovation, value for money, and results driven solutions for our client’s assets.
As a premier facility management company, we are 100% Australian-owned and who collaborate closely with clients to customise solutions centred on safeguarding their operations and assets.
Who we are
Founded in 2019 with a vision of providing high-performing customer-centric services, Interconnect Group are everywhere you need us to be, in every state and territory around the country, highly capable of providing industry-specific, efficient and productive solutions, that deliver real benefits.
Our solution is custom built, no two facilities are ever the same. In building the best integrated model, we consider our clients’ environment, budget, level of risk, compliance and legislative requirements, as well as any unique requirement.
Quality Assured
Interconnect delivers industry-leading services on the strength of our quality standards and reporting systems. We’re fully certified in ISO standards to give you peace of mind when you engage us.
Our Integrated Service Standards
Certified Assurance International – ISO 14001:2015
Certified Assurance International – ISO 9001:2015
Certified Assurance International – ISO 45001:2018
Tailored solutions packages
Our service offering can be defined as a single service or multiple services bundled together, the choice is yours. We help you run more efficient and effective businesses by looking after your services, allowing you to focus on your core business.
We spend time getting to know your business and objectives, to guarantee we provide a service that is relevant to you.
Why choose us?
Managing Leader and Founder
Founded in 2019, Andrew has infused the company with a customer-centric mindset that caters to the evolving needs of diverse modern businesses. As the Founder and Managing Leader, he has meticulously steered the organisation towards providing top-tier services while cultivating a culture that nurtures inclusivity and equality. An operationally focused leader, Andrew brings extensive sales, operations and business management experience in the security sector and other service industries to the role of Managing Leader and Founder. Andrew has also spent 5 years in the Border Compliance Division implementing government programs such as RBI (Risk Based Intervention), and worked with various Government programs such as DiSP.
General Manager NSW/ACT
Effie is a results-driven business leader and General Manager NSW/ACT at Interconnect Group, with a strong focus on organisational improvement, operational excellence, and strategic growth across a diverse portfolio of projects and teams. In this role, Effie oversees daily operations, develops and implements innovative business strategies, and ensures the effective delivery of services while maintaining strong financial controls and operational efficiency. Working closely with clients, stakeholders, and internal teams, she identifies opportunities for growth, strengthens customer relationships, and delivers sustainable business outcomes. Her leadership approach is centred on collaboration, accountability, and innovation, enabling teams to achieve organisational objectives while adapting to evolving market demands. Effie is passionate about fostering long-term partnerships, leading strategic change, and creating environments where both people and businesses can thrive.
We endeavour to realise our employees’ full potential by treating them fairly and with respect, offering them work and training, and safeguarding their health, safety and wellbeing. This improves quality and productivity, as well as enhancing employee job satisfaction and loyalty. We engage with them, and explain your vision, so that they are given a sense of purpose, and pride in order to deliver the best possible service.
‘People’ is one of the key elements in our strategy. We aim to recruit, motivate, retain, train and develop the best talent in the industry. Why? Because in outsourcing, more than almost anywhere else, it’s the people on the front line who make the difference. They cook, clean and paint. They guard, mow and repair. They welcome guests, control pests, and provide personal care and much more besides. And they do it all with a real desire to serve and, just as important, a smile on their faces. Their brilliant and hard work is the single biggest factor behind our success. We are our people – no more, no less – and they deserve and receive the greatest support we can give them.
Our skills and management expertise typically saves client operating costs through efficiency savings, economies of scale and a reduction in overheads. By bundling services, we are able to reduce overheads and allocate resources more efficiently. This synergy comes from our ability to identify opportunities to integrate services and optimise delivery systems.
Whether it’s the risks associated with employees or with delivering and managing your services, we can manage them for you.
Effective risk management is critical in helping us achieve our strategy and is a key consideration in our business decision making. Through our contracts, we become responsible for certain tasks and functions. With responsibility comes risk – and we use a thorough risk management strategy to help us identify and mitigate those risks.
Interconnect Group is acutely aware of its responsibilities and as such, we stringently adhere to Australian Safety Standards and proactively implement best practice risk management and OH&S procedures across all areas of our business operations.
Services we offer
Sectors we service
